Troubleshooting
We're here to help! If you are facing any issues with the 8seats app or your account. There are a few things you can try to help resolve an issue you may be experiencing.
Troubleshooting tips
For some issues you may encounter on the 8seats mobile app, there are a few quick things you can try to help resolve the problem you may be experiencing.
We suggest trying these 4 solutions, in this order, until one of them helps to resolve the issue:
First, check your internet connection.
Here's how: Check internet connection
Next, restart the 8seats app.
Here's how: Restart the 8seats app
Next, sign out, then sign back in to your account.
Here's how: Sign out and back into your account
Finally, try re-installing the 8seats app.
Here's how: Reinstall the 8seats app
Did you face a specific issue? We're here to help.
👉 Did your app crash?
Check out the solution here: Did your app crash?
👉 Did the app sign you out unexpectedly?
Check out the solution here: Did the app sign you out unexpectedly?
Need further support?
🤝 If you need further support from one of our team members you can always contact us here: [email protected].
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