Troubleshooting

We're here to help! If you are facing any issues with the 8seats app or your account. There are a few things you can try to help resolve an issue you may be experiencing.

Troubleshooting tips

For some issues you may encounter on the 8seats mobile app, there are a few quick things you can try to help resolve the problem you may be experiencing.

We suggest trying these 4 solutions, in this order, until one of them helps to resolve the issue:

1. First, check your internet connection.

Here's how: Check internet connection

1. Next, restart the 8seats app.

Here's how: Restart the 8seats app

1. Next, sign out, then sign back in to your account.

Here's how: Sign out and back into your account

1. Finally, try re-installing the 8seats app.

Here's how: Reinstall the 8seats app

Did you face a specific issue? We're here to help.

👉 Did your app crash?

Check out the solution here: Did your app crash?

👉 Did the app sign you out unexpectedly?

Check out the solution here: Did the app sign you out unexpectedly?

Need further support?

If you need further support from one of our team members you can always contact us. We're happy to help!

🤝 Request Support