> For the complete documentation index, see [llms.txt](https://support.8seats.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.8seats.com/troubleshooting/how-to-check-your-internet-connection.md).

# How to check your internet connection

Step-by-step guide

### Check your internet connection

**On iOS devices**

1. **Settings check:**
   * Open the Settings app on your iPhone.
   * Scroll down and tap on **Wi-Fi** or **Mobile** depending on your connection type.
   * Check if the Wi-Fi or Mobile data switch is turned on and connected to a network.
2. **Control center check:**
   * Swipe down from the top-right corner of the screen to open Control Center.
   * Look for the Wi-Fi, Mobile, or Airplane Mode icon.
   * If Wi-Fi or Cellular is enabled, and there are no exclamation marks or warning signs, you likely have an active internet connection.
3. **Browser check:**
   * Open Safari or any other browser on your iPhone.
   * Try to load a webpage. If the webpage loads successfully, you have an active internet connection.

**On Android devices**

1. **Quick settings check:**
   * Swipe down from the top of the screen to open Quick Settings.
   * Look for the Wi-Fi, Mobile Data, or Airplane Mode icon.
   * If Wi-Fi or Mobile Data is enabled, and there are no warning signs, you likely have an active internet connection.
2. **Settings check:**
   * Open the Settings app on your Android device.
   * Tap on **Connections** or **Network & internet**.
   * Check if Wi-Fi or Mobile Data is toggled on and connected to a network.
3. **Browser check:**
   * Open Google Chrome or any other browser on your Android device.
   * Try to load a webpage. If the webpage loads successfully, you have an active internet connection.

If you need further support from one of our team members you can always contact us. We're happy to help!

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