> For the complete documentation index, see [llms.txt](https://support.8seats.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.8seats.com/troubleshooting/how-to-reinstall-the-8seats-app.md).

# How to reinstall the 8seats app

### Re-install the 8seats app

**On iOS devices**

* Long hold on the 8seats app icon on your device and tap “Remove App”.
* Go to the App Store and download and install the app again.
* Sign in using your mobile phone number.
* Enter the one time password you receive via SMS to access your account.

**On Android devices**

* Long press the 8seats app icon, tap “App Info”, then tap "Uninstall".
* Go to the App Store and download and install the app again.
* Sign in using your mobile phone number.
* Enter the one time password you receive via SMS to access your account.

If you need further support from one of our team members you can always contact us. We're happy to help!

🤝 [Request Support](https://q2aas.share-ap1.hsforms.com/2JW-0IzD6R9y4WHBMJfwWKA)


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