8seats Help Centre

Welcome to the 8seats help centre 👋 Here you will find a range of tutorials, hints, tips , FAQs and troubleshooting information.

Scheduled Outage

8seats will be temporarily unavailable for up to 36 hours starting from 9 am on Monday 30th June for a major system upgrade. The upgrade is taking a little longer than we expected – thank you for your understanding.

This outage will affect both our mobile and desktop platforms. We appreciate your support and can’t wait to introduce you to an improved 8seats experience.

SMS outage for UK customers

We're sorry! There is an outage that is currently affecting customers in the United Kingdom, where we are unable to send SMS messages as part of the process of signing in or creating an new account.

Our team are working rapidly to resolve the problem. We sincerely apologise for any inconvenience caused. Our team are here to help you – for customer support, please contact us at [email protected]

Help Centre

Getting Started

First time here? Follow our simple guide to start using 8seats.

Learning & Guides

Follow Tayla's guide to becoming a pro 8seats user.

Hints & Tips

Handy hints to help you get the most out of 8seats..

FAQs

Find answers to common questions about 8seats.

Troubleshooting

Need a hand? Help is just a click away.

Your Security & Privacy

Learn how 8seats protects your data and privacy.

Need support?

🤝 If you need further support from one of our team members you can always contact us here: [email protected]. We're happy to help!

Found a bug?

If you’ve encountered an issue with the 8seats app or website, thanks for letting us know. We'll ask you a few quick questions that will help our product developer team investigate and resolve.

🪲 Report a Bug

We love feedback!

If you have a comment, suggestion or feature request for 8seats we welcome your thoughts. Our team are continuously looking for ways to make your 8seats experience even better.

💬 Share Feedback Form