Troubleshooting 8seats Mobile App

Having issues with the 8seats app or your account? There are a few things you can try to help resolve an issue you may be experiencing.

Issues

👉 The app crashed

Check out the solution here: Issue: The app crashed

👉 The app is stuck on the loading screen

Check out the solution here: Issue: The app is stuck on the loading screen

👉 I got signed out of the app unexpectedly

Check out the solution here: Issue: I got signed out of the app unexpectedly

Troubleshooting tips

For other issues you may encounter on the 8seats mobile app, there are a few things you can try to help resolve the problem you are experiencing.

We suggest trying these 4 solutions, in this order, until one of them helps to resolve the issue:

1. First, check your internet connection.

Here's how: Solution 1 - Check internet connection

1. Next, restart the 8seats app.

Here's how: Solution 2 - Restart the 8seats app

1. Next, sign out, then sign back in to your account.

Here's how: Solution 3 - Sign out and back into your account

1. Finally, try re-installing the 8seats app.

Here's how: Solution 4 - Reinstall the 8seats app

If you’re having an issue that still persists after trying these steps, we’re here to help! Please reach out to [e-mail] and let us know how we can assist you.