# How to clear app site data

Clearing app site data can resolve loading or formatting issues on websites by removing outdated or corrupted files. Below we have provided the steps on how to clear your app site data for Windows and Mac for each web browser type.

<details>

<summary>Google Chrome</summary>

1. Open Chrome.
2. Go to the site you want to clear data
3. Click the lock icon next to the web address in the address bar.
4. Click Site settings
5. Select Clear data -> confirm by clicking Clear.
6. Refresh the page (Command + R or Ctrl + R)

</details>

<details>

<summary>Safari</summary>

1. Open Safari.
2. Go to Preferences → Privacy → Manage Website Data.
3. Search for the site and click Remove.

</details>

<details>

<summary>Microsoft Edge</summary>

1. Open Microsoft Edge.
2. Click the three dots (…) in the top-right corner.
3. Select Settings.
4. Go to Privacy, search, and services in the left sidebar.
5. Scroll to the Clear browsing data section.
6. Click Choose what to clear.
7. Select the time range — e.g, *All time* to remove everything.
8. Tick the boxes for:

   Cookies and other site data

   Cached images and files

   Click Clear now.

</details>

<details>

<summary>Arc</summary>

1. Open Arc.
2. Go to the website you want to clear.
3. Click the site name or lock icon 🔒 in the address bar.
4. Choose “Clear Website Data” from the dropdown menu.
5. Confirm by clicking Clear.

</details>

<details>

<summary>Firefox</summary>

1. Open Firefox.
2. Go to the site.
3. Click the lock icon 🔒 next to the web address.
4. Select “Clear cookies and site data”.
5. Click Remove to confirm.

Refresh the page (⌘ + R or Ctrl + R).

</details>

If you need further support from one of our team members you can always contact us. We're happy to help!

🤝 [Request Support](https://q2aas.share-ap1.hsforms.com/2JW-0IzD6R9y4WHBMJfwWKA)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.8seats.com/troubleshooting/how-to-clear-app-site-data.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.